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Simple answers to frequent questions

Learn more about Best Exteriors Inc
Frequently asked questions
We understand this is a big decision and you & your family, and you want to make the BEST choice. Below are some of the most common questions & answers we hear from property owners, but if you have a question that isnt answered here then we invite you to contact us.

  • How do I know that I need a new roof?

    You'll notice shingle tabs missing, cracking or curling shingles, the roof will look old & weathered, pieces of the roof shingles will be in your yard or the neighbors yard. We invite you to contact us for a FREE consultation by one of our experts.

  • My roof or skylight is leaking, what do I do now?

    Please call us immediately! We will come to your home or business and tarp or perform emergency repairs. We will document everything for your insurance company should there be a claim filed.

  • What does the project consultation entail?

    We’re not your average home improvement contractor. We value your time and respect the people inside your home. We will use a drone and/or aerial imagery to create a detailed proposal for you to review. Then we will discuss your options during the consultation.

    With that said, we can meet with you in person or virtually. You can set up a consultation online HERE where we can discuss specifics, and one of our consultants can answer questions.

    And lastly, we’re offering an on-demand sales presentation you can watch on YOUR TIME, which makes the decision as stress-free as possible. Please contact us HERE to access this service.

    Our job is not to sell you anything. We are here to share our expertise with you and offer a solution to the issue you’re experiencing. We will earn your business that way.

  • How do I know I'm picking the right contractor?

    This is an understandable dilemma. There’s nothing worse than buyers remorse and 99.9% of homeowners

    We provide the best products, the best warranties, and above all else, the best customer service experience possible. We’re different because we truly care for your house and everyone who calls it home.

  • My siding is wavy and isn't laying straight, now what?

    Usually this is an application issue where the material wasn't put on properly. We invite you to contact us for a FREE consultation. We can help you with your next steps and best path forward or arrange for repair.

  • How long will my roofing project take to complete?

    95% of our jobs are completed in 1 day. If we can't finish in 1 day we will thoroughly clean up your property and be back in the morning to finish the job.

  • How long will my siding project take to complete?

    This varies based on the size, complexity and material used on your home or business. Typically it will take 7-10 days from start to finishing the job, each day we will thoroughly clean your property before we depart for the day.

  • Who do I contact for insurance?

    We suggest you give us a call first to inspect and see if there is damage to your home. Talking to your local agent is a great place to start but just in case you need it, here’s a list of important numbers.

    State Farm: 1-877-485-6943

    American Family: 1-888-26-0394

    Allstate: 1-800-255-7828

    Farmers: 1-855-287-2149

    Farmers Mutual: 1-402-434-8300

    Allied: 1-800-532-1436

    Shelter: 1-800-743-5837

    Safeco: 1-800-332-3226

    Liberty Mutual: 1-888-398-8924

    Nationwide: 1-877-669-6877

    Buckeye: 1-937-778-5000

    Auto Owners Insurance: 1-517-323-1200

    EMC Insurance: 1-800-447-2295

    Progressive Home Insurance: 1-800-776-4737

    Farm Bureau: 1-866-399-3237

    Travelers: 1-800-252-4633

  • Do you really provide free estimates with no obligations?

    Absolutely! We value each of our potential customers and recognize your need for solutions. We sincerely appreciate the opportunity to provide you with a complimentary estimate for the work that you might require. One of our project consultants will come out and evaluate your property and provide an honest assessment including what we would recommend

  • What do you do about roof flashings?

    Flashings are used wherever something intersects on the roof. These are some of the most important areas of your roof because if they’re done wrong there is a strong likelihood of a leak. Various materials can be used to protect these areas: sheet metal flashing, lead, copper, galvanized metals, ice and water shield and sealants can be integrated at siding, chimneys, walls, gutter lines, skylights, pipes, and vents. If the existing flashing is in new or “like new” condition it can sometimes be re-used. However, since flashing can be the most critical roof component we recommend new flashings if there is any concern. It’s best to fix it all at the same time to prevent future issues.

  • How long will my new roof last?

    Your roofing system is made of a fiberglass based shingle coated with asphalt & granules (rocks). These materials on there own will last for hundreds of years! Our warranties for your roofing system cover the home for 50 years and you can be worry free with Best Exteriors, Inc.

  • How long will my new siding last?

    Vinyl siding which is the most popular option in the area is expected to last 50-75 years with maintenace and good care, without a storm coming in and damaging the panels.

    Fiber cement siding, which is growing in popuarity due to its beauty, durability with low maintenance at an inexpensive cost. This material should last 70-100 years and in most instances will never need to be replaced again!